Performance outcomes usually don’t trace back to a single source.

Here, we untangle how individual thinking, group dynamics, and system design collide to drive, or derail, performance.


Performance isn’t shaped in just one place.

It’s shaped by what’s happening across three levels: the individual (micro), the people around them (meso), and the system they’re working within (macro). The writing on this page invites you to think more critically about what really drives performance and why change often fails when we only focus on one layer.