FIELD NOTES
Why Big Splashers Get All The Attention
Our brains notice what’s easiest to see. Psychologists call this availability bias, when visible signals feel more important than quiet ones. In groups, the people who jump in fast (what we’re calling ‘the splashers’) seem the most engaged, even if others are thinking just as deeply¹.
The Brain Mechanism 🧠
Brains don't all react the same way to stimulation.
For some, group energy triggers dopamine—the brain's “go” signal—so they respond quickly².
For others, the same buzz triggers overload. The amygdala (stress alarm) fires, and the prefrontal cortex (reasoning and planning) slows³.
The second group of people aren’t checked out.
They’re just processing differently and often contribute best after a pause or in smaller settings⁴.
The Design Mistake 🧑🎨
Many team-building days, offsites, and conferences rely on familiar formats. They’re easy to run and feel participatory but research shows these approaches often amplify the loudest voices while sidelining thoughtful contributors⁵.
Icebreakers – As one Redditor put it re: playing 'two truths & a lie’:
“Ice breakers suck at the one thing they are intended to do… Knowing two truths about people… isn’t going to help you make a connection.”¹⁰
Large-Group Brainstorming Without Context – Another Redditor put it this way:
“Hours are spent just discussing a topic off the cuff. … Discussion without preparation does nothing for me and feels like a waste of time.”¹¹
Open-Floor Discussions / Q&As
Intended as inclusive, these often let a few confident voices dominate the mic, leaving others unheard. (Common observation)
Why Fixing It Matters 🏚️
💸 Payroll Efficiency
If you fly 20 people for a 3-day conference costing ~$60K, and about one-third of them can’t fully contribute because the format favors splashers, that’s $18K–$24K of wasted investment.
And that one-third isn’t arbitrary.
Personality and processing style studies show that about 1/3rd to 2/5ths of people prefer reflective processing, slower entry, or feel less comfortable in high-stimulation group formats¹².
Workplace surveys consistently find that ~30–50% of employees identify with more “introverted” or reflective tendencies¹³.
In other words, if the agenda only rewards splashers, you’re losing the value of a third of the people you paid to bring into the room.
💡Decision Quality
Groups with more balanced participation make smarter decisions. Research shows that equal participation predicts collective intelligence more reliably than average IQ⁶.
McKinsey found that managers spend about 35% of their time on decision-making, and over half of that time is used ineffectively, wasted hours that translate directly into lost payroll and slower progress¹⁴.
Bain & Company estimates poor decision-making erodes up to 20% of potential value in large organizations¹⁵.
If team-building days, offsites, company conferences, and workshops lean only on splashers, teams risk setting priorities that miss blind spots. Those poor calls cost time, money, and competitive advantage.
🚄 Execution Speed
When reflective voices aren’t heard, blind spots surface later. That often leads to rework, delays, and higher costs⁷.
Data backs this up:
The Project Management Institute (PMI) reports that 9.9% of every dollar spent on projects is wasted due to poor project performance¹⁶.
Multiple industry studies (Construction Industry Institute, Software Engineering Institute) show 5–15% of project costs are lost to rework¹⁷.
That means a $1M initiative could lose $50K–$150K simply to redo work that might have been avoided if diverse perspectives had been included upfront.
How to Fix It 🏠
1. Start with Silent Idea Generation
Writing ideas down first leads to more unique contributions than verbal-only brainstorming⁵. It prevents dominant voices from overshadowing others.
2. Balance the Conversation
Research shows more even contribution leads to smarter outcomes. It’s up to the facilitator to notice when splashers are taking over and adjust the flow by inviting quieter participants in, shifting to smaller groups, or gently recalibrating the discussion⁶.
Supporting Practices (Context-Dependent):
Small groups (3–5 people): Provide psychological safety and encourage more balanced input⁸.
Multiple input channels (verbal + written): Promote a wider range of perspectives, especially in hybrid or sensitive settings⁹.
We bet your employees are complaining about your icebreakers, karaoke, and mandatory socials.
It doesn’t have to be that way though. Design your offsite, retreat, conference, or team-building event using research on how brains actually work and how humans really interact. Partner with us to design smarter gatherings (or continue to lose thousands and have your employees talk about you on Reddit, up to you).
References
Tversky, A., & Kahneman, D. (1973). Availability: A heuristic for judging frequency and probability. Cognitive Psychology, 5(2), 207–232. Elsevier.
Depue, R. A., & Collins, P. F. (1999). Neurobiology of the structure of personality: Dopamine, facilitation of incentive motivation, and extraversion. Behavioral and Brain Sciences, 22(3), 491–517. Cambridge University Press. https://www.cambridge.org/core/journals/behavioral-and-brain-sciences/article/abs/neurobiology-of-the-structure-of-personality-dopamine-facilitation-of-incentive-motivation-and-extraversion/
Arnsten, A. F. T. (2009). Stress signalling pathways that impair prefrontal cortex structure and function. Nature Reviews Neuroscience, 10(6), 410–422. Nature.
Lieberman, M. D. (2013). Social: Why our brains are wired to connect. Crown Publishing Group. https://www.penguinrandomhouse.com/books/113622/social-by-matthew-d-lieberman/
Diehl, M., & Stroebe, W. (1987). Productivity loss in brainstorming groups: Toward the solution of a riddle. Journal of Personality and Social Psychology, 53(3), 497–509. APA. https://psycnet.apa.org/record/1988-10004-001
Woolley, A. W., Chabris, C. F., Pentland, A., Hashmi, N., & Malone, T. W. (2010). Evidence for a collective intelligence factor in the performance of human groups. Science, 330(6004), 686–688. AAAS. https://www.science.org/doi/10.1126/science.1193147
Hackman, J. R. (2002). Leading teams: Setting the stage for great performances. Harvard Business Review Press. https://store.hbr.org/product/leading-teams-setting-the-stage-for-great-performances/4533
Latané, B., Williams, K., & Harkins, S. (1979). Many hands make light the work: The causes and consequences of social loafing. Journal of Personality and Social Psychology, 37(6), 822–832. APA. https://psycnet.apa.org/record/1980-00875-001
Nijstad, B. A., & Stroebe, W. (2006). How the group affects the mind: A cognitive model of idea generation in groups. Personality and Social Psychology Review, 10(3), 186–213. Sage Journals. https://journals.sagepub.com/doi/10.1207/s15327957pspr1003_1
Redditor. (2024, July 28). Ice breakers suck at the one thing they are intended to do… [Online forum post]. Reddit. r/Xennials.
Redditor. (2024, January 6). Hours are spent just discussing a topic off the cuff… [Online forum post]. Reddit. r/autism.
Cain, S. (2012). Quiet: The power of introverts in a world that can’t stop talking. Crown Publishing Group. https://susancain.net/book/quiet/
Gallup. (2019). State of the American workplace. Gallup Press. https://www.gallup.com/workplace/238085/state-american-workplace-report-2019.aspx
McKinsey & Company. (2019). Decision making in the age of urgency. McKinsey Quarterly. https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/decision-making-in-the-age-of-urgency
Mankins, M. C., & Rogers, P. (2017). The decision-driven organization. Bain & Company. https://www.bain.com/insights/the-decision-driven-organization/
Project Management Institute. (2018). Pulse of the profession 2018: Success in disruptive times. PMI. https://www.pmi.org/learning/thought-leadership/pulse/pulse-of-the-profession-2018
Software Engineering Institute. (2010). The cost of rework in software development. Carnegie Mellon University. https://resources.sei.cmu.edu/library/asset-view.cfm?assetid=9393